Chapter 1 - DEMOTIVATION

A Management Revolution, p.1 A Management Revolution, p.2 The Noble Employee Myth, p.11 The Noble Employee Myth, p.12 The Source of the Problem, p.16 The Source of the Problem, p.17 The Solution, p.21

Chapter 2 - THE FRUIT OF YOUR LABOR

Signs of Demotivation, p.25 Signs of Demotivation, p.26 Demotivation Benefits, p.27

Chapter 3 - THE PRAGMATIC CHOICE

4 Reasons, p.37 4 Reasons, p.38 Fig.1, The Motivation Cycle, p.47

Chapter 4 - CORE VALUES

Helping Your Employees, p.53 Helping Your Employees p.54 Table 2, Developing Core Values, p.58

Chapter 5 - ORGANIZATIONAL STORIES

Teaching Employees their Role, p.65 Illustration: Retirement, p.66

Chapter 6 - SELF-NARRATIVES

The Employee's future, p.77 Illustration: Delusions, p.78 The Employee's future, p.79 Narrative Form, p.87 Squandered Potential Narrative, p.88

Chapter 7 - ATTITUDES

Coping with Challenges, p.101 Coping with Challenges, p.102 Coping with Challenges, p.103 It Could Be Worse� Program, p.119

Chapter 8 - THE POWER OF SHARING

The Power of Sharing, p.121 The Power of Sharing, p.122 Expressing Indifference, p.138 Expressing Indifference, p.139

Chapter 9 - COMPENSATION

Making Pay Fair, p.151 Making Pay Fair, p.152 Compensation by Segment, p.172 Compensation by Segment, p.173

Chapter 10 - TEAMS

Making the Most of Employees, p.181 Making the Most of Employees, p.182 Uncommon results, p.183